Shipping Policy

This Shipping Policy explains how orders are processed and delivered by Paws-4-Joy.

Order Processing

Orders are usually processed within 1-2 business days after payment confirmation. Once your order has shipped, you will receive a confirmation email with tracking information.

Delivery Area

We currently ship only to selected countries within the European Union.

  • Shipping is available only to selected EU destinations

Estimated Delivery Time

Estimated delivery time is typically 7-21 business days, depending on the destination country and local postal services. Delivery times are estimates and may vary due to circumstances outside our control.

Shipping Origin

Orders are shipped through our international fulfillment partners.

Customs, Duties, and Taxes

For orders shipped within the European Union, there are no additional charges at delivery.

Tracking

All orders include tracking so you can monitor the delivery status of your shipment.

Delays or Missing Orders

If your order has not arrived within 40 business days, please contact us at info@paws-4-joy.com with your order details and we will assist you.

Contact

For shipping or delivery questions, please email info@paws-4-joy.com.