This Shipping Policy describes how orders are processed and delivered by Paws-4-Joy.
Order processing
All orders are processed within 1–2 business days after payment confirmation.
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Delivery area
We currently ship only to selected countries within the European Union.
Please note that we do not ship to Cyprus at this time.
Estimated delivery time
Estimated delivery time is 7–12 business days, depending on the destination country and local postal services.
Delivery times are estimates and may vary due to factors beyond our control.
Shipping origin
Products are shipped from our international fulfillment partners.
Customs, duties and taxes
There are no additional charges at delivery for orders shipped within the European Union.
Tracking
All orders include tracking, allowing you to monitor the delivery status of your shipment.
Delays or missing orders
If your order has not arrived within 20 business days, please contact us at
info@paws-4-joy.com and we will assist you.
Contact
For any questions regarding shipping or delivery, please contact us at
info@paws-4-joy.com